Privacy Policy

PAYMENTS
Crush&Co accepts payment through Paypal exclusively for online orders, all major credit cards are accepted and can be used to pay through pay pal. Crush&Co does not accept credit card payments over the phone or via email.

DELIVERY
Purchased items will be shipped within 24 - 48 hrs. Please allow up to 2 weeks for delivery to arrive but most will be sooner then that. If you still have not received your purchase after 3 weeks, please notify us. All duties, customs and taxes incurred when items are shipped internationally are the responsibility of the customer.

RETURN POLICY
If you are not happy with your order for any reason Crush&Co will accept returns for store credit and exchanges within 5 days of item delivery as long as the return item has not been worn and is in the same condition it was when shipped out. All exchanges dependent on existing stock. Notice must be given to Crush&Co through email at info@crushnco.com within 2 days of delivery for any problems or concerns with merchandise. Items must be in their original packaging, still have the labels attached and in the original resalable condition with both the printed receipt and return form when returned. Any items returned to us that are not resalable will be shipped back to the customer at their own expense. All customers are financially responsible for shipping the item back to Crush&Co for the exchange as well as shipping the exchanged item back to their location. *ALL SALE/DISCOUNTED ITEMS ARE FINAL MEANING NO EXCHANGES OR REFUNDS.

RETURN INSTRUCTIONS
Pack the item securely in the original package, if possible.
Enclose one copy of the packing list with the item. Be sure to keep one copy of the packing list for your records.
All return shipping charges must be prepaid. We will not accept C.O.D. deliveries.

Please print and fill out the below exchange form and include it in the return box.

Reason for exchange:
Please note the size / product you would like to exchange for:

Your Name:
Contact Telephone Number:
Contact email:

Please ensure all returned goods are well packaged, to avoid any damage during transit.
Please ensure all footwear boxes are covered by a protective outer layer - do not apply any stickers.
or shipping information directly to any footwear boxes.
Please ensure all return packages are sent with a trackable, insured service, as we cannot take responsibility for items damaged or lost in the return transit.
Please ensure all returns are clearly marked 'RETURNED GOODS'. Any charges incurred are the responsibility of the customer.

Send returns to:
Crush&Co
16418 - 100 Ave
Edmonton, Alberta, Canada
T5P 4Y2

COLORS
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

LOST OR DAMAGED PRODUCT
Crush&Co is not liable for any damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be sorted out by you and the shipping company.

SIZING
At Crush&Co, we want you to be fully satisfied with every item that you purchase. If you have any questions about sizing and fit before you make a purchase please contact us at info@crushnco.com and we will respond as soon as one of our representatives is available.

SECURITY
Protection of data during transmission. Web servers and Web browsers rely on the Secure Sockets Layer (SSL) protocol to create a uniquely encrypted channel for private communications over the public Internet. Each SSL Certificate consists of a public key and a private key. The public key is used to encrypt information and the private key is used to decipher it. When a Web browser points to a secured domain (https), a level of encryption is established based on the type of SSL Certificate as well as the client Web browser, operating system and host server's capabilities. That is why SSL Certificates feature a range of encryption levels such as "up to 256-bit".
At www.crushnco.com, this site is protected by a 256-bit encryption level.